Frequently Asked Questions
How to check my past transaction ?
Yes, You can easily check your past transaction, just click on your account name and select Recharge Report from Menu. You will get detail of your past transaction.
Can i claim refund of amount added to PayRupy wallets?
No, Any amount added to PayRupy wallet is non refundable, it can be used for recharges and Bill Payment only.
What should I do if recharge Fails ?
Wait for 5 minutes after the payment is successfully done. If your mobile number is still not recharged then go to link and register a complaint. We will respond to it as soon as possible.
How much time it takes to recharge ?
Normally, you get your recharge Immediately, as soon as payment is made and you will get confirmation mail from PayRupy.
For whom I can recharge ?
You can recharge for your loved ones using the same account. You just need to know the mobile number to make a successful recharge.
Is there any extra charge for recharging ?
No, there is no extra charge for recharging.You will get same talk time what your mobile service provider offers you.